VAT Exemption Information
Please note that VAT will be added to all orders. You may be eligible for zero-rating VAT on the product you are considering purchasing, enabling you to claim the VAT back after placing the order. For orders with a value of less than £50 (before VAT and delivery) a £5 administration fee will be charged to process the VAT refund. This fee will be deducted from the amount refunded to you.
Orders through the post accompanied by a signed VAT exemption form can be placed without adding VAT. If you are buying an item worth less than £50 and would like to claim back the VAT we would recommend you place your order via the post to avoid the administration fee. Download an order form here.
The zero-rating of goods and services for disabled people depends in part upon the status of the recipient. In order to qualify for zero-rating the eligible person must be 'chronically sick or disabled'. This means the eligible person must have a physical or mental impairment which has a long-term and substantial adverse affect upon his/her ability to carry out everyday activities; have a condition which the medical profession treats as chronic sickness, such as diabetes; or is terminally ill. It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
You do not, however, have to be registered disabled to claim relief from VAT, but the nature of your illness or disablement must be specified.
If you think you are eligible for VAT relief you will need to complete a Declaration Form and return it to us to receive a VAT refund. You can download our VAT Exemption Forms in either Word or PDF format. (Please note that these documents will open in a new window.)
Please note that you will be charged VAT and it is your responsibility to claim this back if you think you are eligible to do so.
If you are purchasing through our 0% finance option VAT will still be added and included in the monthly payments. If you are VAT exempt we will refund you the full amount of VAT in one lump sum on receipt of your completed exemption form.
If you cannot find the help you need here try calling HMRC's National Advice Centreon 0845 30 20 203. You may hear a recorded message regarding charities, press 3 to be put through to information on VAT relief for disabled people. For those with hearing difficulties call textphone 08450 000200. Alternatively call us on Freephone 0800 2800 485 or email sales@mangar.co.uk
<<Return to Advice on Purchasing page